Accounts Receivable Specialist

Position Title:           Accounts Receivable Specialist

Reports to:               Assistant Controller

Location:                  NYC HQ office


The Accounts Receivable Specialist is responsible for full-cycle multi-currency accounts receivable; including billing, processing incoming payments, and reconciling customer accounts for three countries (US, CA and AUS). Research, resolve, and clear inquiries from members and suppliers to ensure on-time receipts and relationship management.

This position carries out responsibilities in the following functional areas:

  • Maintain Microsoft Dynamics GP accounts receivable files and records.
  • Generate all invoices for US, CA & AU in local currencies including recurring billing. Ensure invoices are coded correctly to GL prior to posting. Process voids and rebills, as necessary.
  • Create and modify customer records in Microsoft Dynamics GP systems.
  • Responsible for receiving and applying all cash receipts from members & suppliers to the proper accounts.
  • Collecting outstanding receivables as applicable
  • Providing customer service regarding collection issues and inquiries, process and review account adjustments, resolve client discrepancies and short payments.
  • Deposit checks received in US office on weekly basis.
  • Administrator for online bill payment portal that automate credit card and eCheck (US only) payments and cash receipts. Act as system support for password reset and other user inquiries.
  • Train new internal and external users on how to use the portals.
  • Prepare monthly aged receivable reports using multiple systems, including Microsoft Dynamics GP Smartlist, Excel and ePay, for senior management.
  • Schedule monthly AR meetings with senior management and report slow paying customers; invoices aged over 90 days.
  • Update Supplier & Member Receivable cash balances report on SharePoint by 5th business day of each month to ensure accurate details are available to senior management
  • Assist with month-end closings, annual audit and annual member distribution
  • Establish and maintain effective and efficient working relationships with members and suppliers.
  • Assist with income reconciliation audit.

Requirements and Qualifications:

  • 3-5 Years Accounts Receivables
  • Knowledge of GAAP (Generally Acceptable Accounting Principles)
  • Bachelor’s Degree in Accounting/Finance

Preferred Education and Experience:

  • Microsoft Dynamics GP
  • ePay
  • Travel industry experience

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Core Competencies:

  • Attention to Detail
  • Trustworthy and Ethical
  • Flexible
  • Assertive
  • Good communication skills
  • Accountable
  • Good analytical skills

Supervisory Responsibility:

This position does not have direct supervisory responsibilities

Position type & expected hours of work:

This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. This position is non-exempt and eligible for overtime.


Minimal travel is expected for this position.


  1. Medical and dental benefits with employer contributions (FSA / HSA)
  2. Vacation/Personal/Sick Days
  3. 11 paid holidays
  4. 401K and Matching Retirement Program
  5. Free and confidential Employee Assistance Program
  6. Commuter Benefits
  7. Tuition Reimbursement Program
  8. IATA Travel Industry Card (discounts and promotions on Travel)

Company Description

Ensemble Travel® Group is a travel industry related company which supports travel agencies with turnkey marketing and technology solutions. Founded in 1968, Ensemble is a proactive, member-owned international organization of approximately 850 professional travel agencies in the U.S. and Canada, and with recent expansion into Australia and New Zealand. With a membership that represents billions of dollars in travel sales each year, Ensemble Travel Group has achieved a 50-year record of boosting members' profits and delivering high-volume sales to its preferred suppliers.