Reporting Analyst

Position Title:           Reporting Analyst

Reports to:                Director of Information Services & IT

Location:                   NJ / PA (Remote)


JOB DESCRIPTION

The Reporting Analyst is responsible for performing ongoing data analysis using various CRM systems and supplier sales and booking reports. This position will provide reporting analytics with robust metrics and overall business intelligence to our internal and external customers.

This role is also responsible for maintenance of SQL database reporting and BI reports based on multiple related databases. Responsibilities also include, gathering and analyzing new business reporting requirements, and creating new reports and dashboards for business consumption.


This position carries out responsibilities in the following functional areas:

  •  Manage standardized Reporting Tool Process by working with internal stakeholders to determine ongoing business intelligence needed in order to design, develop, and produce ongoing reports and dashboards to support the business
  • Participate in all Software Development Life Cycle, starting from requirements, design, maintenance, enhancement, coding, and administration of SQL server
  • Develop stored procedures, complex SQL queries, and scripts to support reporting requirements
  • Create complex graphs & charts in ZOHO Reporting Tool with drill down functionality accessing SQL databases
  • Prepare and deliver reports, recommendations, or alternatives for improving processes in reporting systems across the organization
  • Conduct data integration and data migration activities
  • Assist in identifying process improvements for database performance, reliability and stability

Core Competencies:

  • Analytical
  • Detail oriented
  • Communication
  • Focus on quality
  • Initiative
  • Innovative
  • Insight
  • Problem solving
  • Results-oriented
  • Ability to learn new systems

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Travel:

Minimal travel is expected for this position.

Requirements and Qualifications:

  • Detail oriented & organized
  • Exceptional written and verbal communication skills
  • Solid analytical and problem-solving skills 

Requirements

Required Education and Experience:

  1. 5 years of experience writing reports against Microsoft SQL Server databases
  2. 5 years of experience working with data in a travel/hospitality related field
  3. MySQL or comparable certification
  4. Strong SQL skills
  5. Advanced knowledge of MS Excel
  6. Intermediate knowledge and experience in interpreting statistical data


Preferred Education and Experience:

  1. Experience with automated BI Tools
  2. Experience with CRM systems such as Salesforce, WinCruise and /or ClientBase


Supervisory Responsibility:

This position does not have direct supervisory responsibilities


Position type & expected hours of work:

This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. This position is exempt from Overtime.

Company Description

Ensemble Travel® Group is a travel industry related company which supports travel agencies with turnkey marketing and technology solutions. Founded in 1968, Ensemble is a proactive, member-owned international organization of approximately 850 professional travel agencies in the U.S. and Canada, and with recent expansion into Australia and New Zealand. With a membership that represents billions of dollars in travel sales each year, Ensemble Travel Group has achieved a 50-year record of boosting members' profits and delivering high-volume sales to its preferred suppliers.